Responsible Gaming

At Getslots Casino, responsible gaming means treating gambling as entertainment, making informed choices and staying in control. Gambling should never be used as a way to solve financial problems or manage difficult feelings. Take time to understand the risks, set personal limits and seek support if gambling is no longer enjoyable or manageable.

Getslots Casino holds licences issued by the Tobique Gaming Commission (No. 0000002), the Comoros AOFA (No. ALSI-202508056-FI2), and the Curaçao Gaming Authority (No. OGL/2023/174/0082). Games are RNG-certified by independent auditors including eCOGRA, and all account data is protected by 128-bit SSL encryption.

Gambling should remain entertainment

Online gambling involves financial risk, and there is no guaranteed way to win. Games are based on chance, and previous results do not predict future outcomes. A winning result does not make a future win more likely, while a losing result does not mean that a win is due. Avoid viewing gambling as a source of income, an investment or a way to recover money that has already been lost.

Before you play, consider whether gambling fits comfortably within your budget and routine. Only use money that you can afford to lose after essential expenses and financial commitments have been met. Do not use borrowed money, credit intended for other purposes or funds needed for rent, bills, food, education or other necessities. If a gambling session is affecting your ability to meet everyday obligations, stop playing and seek assistance.

Set a spending limit before you begin and do not increase it during a session.
Set a time limit and take regular breaks away from the screen.
Keep gambling separate from essential household spending.
Avoid gambling when you are upset, tired, under the influence of alcohol or drugs, or trying to escape a problem.
Do not chase losses by continuing to gamble in an attempt to win money back.
Remember that taking a break or choosing not to play is always an available option.

Gambling should be a personal choice made with clear information and without pressure. Never feel obliged to continue because you have deposited funds, received a promotion or experienced a recent win or loss. You can stop at any time.

Tools to help you stay in control

Planning your gambling activity in advance can make it easier to stay within your intended limits. Use the responsible gaming features available through your account where applicable. Depending on the service and your circumstances, these may include deposit limits, session or time reminders, cooling-off periods, temporary breaks and account self-exclusion. Availability and operation may vary, so review the information shown in your account and contact the appropriate support channel if you need help understanding a feature.

Set a budget before playing

Decide how much you are prepared to spend over a particular period before you start. Treat this amount as entertainment spending, not money that you expect to get back. Once the budget has been used, stop playing. Avoid making additional deposits simply because you have reached your original limit or because a game has not produced the result you wanted.

Take breaks and use time reminders

Long or frequent sessions can make it harder to keep track of time and spending. Schedule breaks, move away from the device and review how long you have been playing. A break can help you make a calmer decision about whether to continue. If you find it difficult to stop after a break, consider a longer cooling-off period or self-exclusion.

Consider self-exclusion

Self-exclusion is a formal option for people who want to prevent themselves from gambling for a selected period or until they decide that returning is appropriate. If you choose self-exclusion, follow the available process carefully and do not attempt to create another account or use another person’s account. Self-exclusion is an important protective step, but it works best alongside practical support and advice.

Recognising signs of gambling harm

Gambling harm can affect finances, relationships, work, study, health and emotional wellbeing. It can develop gradually, and a person may not immediately recognise that their gambling has become difficult to control. Consider taking action if any of the following experiences are familiar to you.

You spend more time or money gambling than you planned.
You repeatedly try to cut back or stop but find it difficult.
You chase losses or feel pressure to recover money through further gambling.
You hide or minimise your gambling, deposits, withdrawals or losses.
You borrow money, sell possessions or miss payments because of gambling.
You feel anxious, stressed, irritable, guilty or low after gambling.
Gambling interferes with work, study, family life, friendships or sleep.
You gamble to escape loneliness, sadness, stress or other personal difficulties.
You think about gambling frequently or feel restless when you cannot gamble.
Someone close to you has expressed concern about your gambling.

These signs do not need to be present in combination for support to be useful. If gambling is causing concern, stop playing, consider restricting access to your account and speak with a qualified support service. Asking for help is a practical and responsible decision, not a failure.

Protect your account and personal information

Keep your account credentials private and do not allow another person to use your account. Shared access can make it harder to track spending and may conflict with account rules. Use secure devices, review account activity and contact the relevant support team if you notice activity that you do not recognise. If other people have access to your device or payment methods, take suitable steps to protect them.

Getting help and support

If gambling is affecting you or someone close to you, support is available. In Australia, you can seek confidential information and counselling from recognised gambling-help services, including Gambling Help Online and services available through your state or territory. These services can provide practical guidance, emotional support and referrals to appropriate financial, health or community assistance. You may also speak with your general practitioner or another qualified health professional.

You do not need to wait until a problem becomes severe before asking for help. Support may assist with creating a spending plan, managing urges, discussing gambling with family, addressing debt concerns or choosing an appropriate break or exclusion option. If you are supporting another person, advice is also available for family members, partners and friends.

If gambling has left you feeling overwhelmed or unsafe, seek urgent assistance through the appropriate emergency or crisis service in your area. Your immediate safety comes first. Do not continue gambling while distressed, and consider moving away from gambling access until you have received support.

Our approach

Getslots Casino aims to provide clear responsible gaming information and support account tools that can help players make informed decisions. We may take steps where required to protect players, comply with applicable requirements or address activity that raises responsible gaming concerns. These steps can include requesting information, applying account restrictions or declining access to services. Any available controls should be used together with personal planning and independent support where appropriate.

By using online gambling services, you are responsible for making sure that gambling is lawful for you, that you meet the applicable age requirements and that the activity remains within your personal limits. Please read the relevant terms and account information before playing. If you are unsure whether gambling is appropriate for you, choose not to play and seek independent advice.